Store Management

Onwheel provides customers with the feature to manage various establishments such as stores, branches, supermarkets, warehouses, etc., enabling the division and tracking of orders for each specific location.

Store Management

Creating a New Store

Customers navigate to the Location Setup tab and select the Store section to perform the following steps:

• Step 1: Choose the Create a New Store option.
• Step 2: Enter the following information:
  • Store name
  • Store phone number (if applicable)
  • Store address
• Step 3: Click Save to save the store information.

Each store created will be identified by a Store ID with a default structure of partner name_store creation order number (e.g., onwheel_1, onwheel_2, ...).

Updating Store Information

Customers can update store information under the Edit section.

Assigning Stores to Employees

Customers select the Employees section to perform the following steps:

• Step 1: Choose the employee to assign a store to and select Edit.

• Step 2: Enter the store name. A list of suggested stores will be displayed as shown below.

  

• Step 3: Click Save to save the information.

For Admin accounts used to manage all stores and employee accounts, there is support for the additional feature of Removing Identification. Customers provide the phone number to the Onwheel team to configure Admin accounts on the whitelist.

Zone Filtering

Zone filtering is an advanced feature within the Store Management function that helps customers manage and divide stores and employees into specific regions.

If customers wish to use this advanced feature, please contact the Onwheel team for consultation.

Creating a New Store

Customers select the Store Categories section to perform the following steps:

• Step 1: Choose the Create a New Store option.

• Step 2: Enter the following information:

  Information	Required	Description
  Delivery Point Name	Yes	Store name
  Delivery Point Code	Yes	Store code
  Address	Yes	Store address
  Store Phone Number	No	Store phone number
  Region	No	Divide stores by region
  Price Per Delivery	No	Configured price per delivery (if applicable)
  Exceeding Km Fee	No	Choose exceeding km fee (if applicable)
  Priority Orders (minutes)	No	Priority orders displayed within a specified time range (if applicable)
  Display Priority Service	No	Display Ahamove service when creating an order for each store

• Step 3: Click Save to save the information.

  

Each store created will be identified by a Store ID with a default structure of partner name_store creation order number (e.g., onwheel_1, onwheel_2, ...).

Creating a New Zone

The main function of managing zones is to serve the tracking of reports configured for each store.

Customers navigate to the Location Setup tab and select the Manage Zones section to perform the following steps:

• Step 1: Choose the Create New Zone option.

• Step 2: Enter and select the following information:

  • Zone Name
  • Reports that can be viewed in each zone
  • Stores within the zone
  • Description of the zone (if applicable)

• Step 3: Click Save to save the information.

  

Customers can update zone information under the Edit section and can quickly search by zone name.

Assigning Stores/Zones to Employees

Customers select the User Directory section to perform the following steps:

• Step 1: Search for an employee by ID (Phone Number) or Employee Name or Employee Code.

• Step 2: Confirm the correct employee information to be assigned and select Edit.

• Step 3: Enter the following information to assign a store or zone to the employee:

  • Store ID
  • Employee ID (if applicable)
  • Zone

• Step 4: Verify the information and click Save.

  

For Admin accounts used to manage all zones, stores, and employee accounts, there is support for the additional feature of Removing Identification. Customers provide the phone number to the Onwheel team to configure Admin accounts on the whitelist.