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Driver Management

The driver management page has the functionality to help customers manage their internal driver team, keeping track of drivers who are currently active or inactive.

Activate Drivers​

Steps to activate a driver's account:

  • Step 1: The driver downloads the Onwheel app and registers a new account. For detailed app information, refer to the #Driver Application section.

    Note: If an Ahamove driver transitions to become an Onwheel driver, they need to use a different phone number to create an Onwheel account. Alternatively, they can contact the Ahamove hotline at 1900545411 for assistance in stopping Ahamove services and transitioning to Onwheel services.

  • Step 2: After the driver's account is registered, the customer goes to the Activate or Activate (Batch) section to verify the account and attach the internal service to the driver. The customer enters the driver's phone number in the format (+84) and selects the corresponding service.

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Customers can download the batch driver activation template Here.

Deactivate Drivers​

Customers can use the driver deactivation template Here if they want to deactivate a driver's service and remove the driver from the internal driver list.

Customers choose Deactivate and upload the list of drivers to be deactivated.

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Batch Update Drivers​

Customers can use the driver deactivation template Here

Customers choose Update Driver and upload the list of drivers.

Driver Management​

The internal driver list is displayed in detail, allowing customers to manage the account status of each driver.

Search for Drivers​

Customers can search and filter the driver list based on information such as:

  • Phone number
  • Driver name
  • Registered email
  • ID card/passport number
  • Referral code
  • Activity status

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Update Driver Information​

In cases where customers need to update driver information in the Onwheel system, they can follow these steps:

  • Step 1: Click on the driver's name in the list.

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  • Step 2: Customers select the Edit option.

    Customers can update:

    • Driver's personal information

    • Add or change the driver's services

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  • Step 3: Save the edited information.